Shipping policy
Shipping Policy
Last updated: 2025
Thank you for shopping with VELTOR.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times for international orders are between 7 and 25 business days.
Please note that delivery times are estimates and may vary depending on destination, customs clearance, carrier delays, weather conditions, and seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location and order value.
Free shipping may be offered on selected orders or promotional campaigns.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
VELTOR is not responsible for orders shipped to an incorrect address provided by the customer.
Delayed or Lost Packages
While we strive to ensure timely delivery, VELTOR is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.
If your package appears to be lost, please contact us and we will do our best to assist you.
Contact Information
For any shipping-related questions, please contact:
Email: storeveltor5@gmail.com
We aim to respond within 24–48 business hours.