Shipping policy

Shipping Policy

Last updated: 2025

Thank you for shopping with VELTOR.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times for international orders are between 7 and 25 business days.

Please note that delivery times are estimates and may vary depending on destination, customs clearance, carrier delays, weather conditions, and seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and order value.

Free shipping may be offered on selected orders or promotional campaigns.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

VELTOR is not responsible for orders shipped to an incorrect address provided by the customer.

Delayed or Lost Packages

While we strive to ensure timely delivery, VELTOR is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

If your package appears to be lost, please contact us and we will do our best to assist you.

Contact Information

For any shipping-related questions, please contact:

Email: storeveltor5@gmail.com

We aim to respond within 24–48 business hours.